Voxiva Vacancy - Business Analyst

Department: Business Analysts, Operations

Regional Group: Africa
Location: Kenya, Rwanda, Tanzania

Contract Term: Full time Contractor/Employment

Voxiva, a leading global service provider of practical information solutions to strengthen public health and safety systems, seeks an energetic Business Analyst to fill a critical role bridging system design and delivery efforts between its internal teams and its clients.

As a member of the Operations Team, the Analyst will largely provide functional support for various applications by serving as the main liaison between business users and technical teams to identify analyze and translate business needs into system specifications utilizing his/her experience in enterprise-wide requirements definition and management systems and methodologies.

Reporting to the Business Analyst Manager this position requires both a focus on understanding client’s needs and the skill to translate those into working configurations in line with an existing solution framework.

Key Selection Criteria

• A minimum of 3-5 years in a business analyst or consulting environment, preferably within roles responsible for client-facing requirements gathering, business analysis, project management and/or coordination dealing with the design and development of web-based information solutions.
• 3+ years direct experience conducting process analysis, requirements definition, use case analysis, and implementation/deployment management.
• Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into application and operational requirements.
• Experience in designing and/or supporting solutions for low-resource environments.
• Familiarity with telephony IVR applications is desirable.
• Excellent verbal and written communication skills and the ability to interact professionally with a culturally diverse group of clients and internal staff to include executives, managers, subject matter experts and software developers and engineers.
• Fluent in English and local language is a plus.
• Willingness and flexibility to travel internationally extensively for either short or long term assignments.
• Experience in general public health, epidemiology and international development sectors is desirable.
• Bachelor’s Degree required; Master’s Degree or Doctorate a plus.

Contact Information:

Please send a cover letter and a comprehensive curriculum vitae to: careers @ voxiva.com.

Please enter Business Analyst in the subject line.

Deadline for CV submission is 5th February 2010.